MLSgear.com

beaveman · 04-07-2006, 01:17 PM

Has anyone else got a customized jersey from MLSgear.com yet? I ordered mine over a month ago, and the items were listed last week as having been located in the warehouse, but now they are listed as Backordered! I was hoping to wear a new jersey at the home opener. Some people said it took up to 3-4 months last year, but I got mine in 3 weeks.

Well, at least I have a great new Loyalists T-shirt that I can put to use until my new jersey gets here!

Oh, and season tickets arrived yesterday! 8 more days until the opener!!!

:king:

prk166 · 04-07-2006, 02:19 PM

I've always got stuff right away but I've never ordered any customized jerseys nor any new, pre-order stuff. So it could be the simple stuff do deal with just fine but struggle a bit with the less mainstream stuff like jersey customization.

beaveman · 06-02-2006, 03:57 PM

It is now June - I ordered my RSL Jason Kreis jersey almost three months ago (March 8), and still have not received it. Order status is backordered. Here's what really stinks - MLSgear is advertising 10% discounts on customized jerseys! What are they doing advertising discounts to try and sell more if they haven't even filled their orders yet?!? And do you think I will get that discount since I ordered my jersey three months ago? NO! So I am really dissappointed with MLSgear's customization services.

Has anyone else here actually ordered a customized jersey through MLSgear and received it?

RSL Punk · 06-02-2006, 10:35 PM

I've had bad luck with mlsgear--last year getting my "RSL Punk" 10 jersey, and then this year getting a LS Ballouchy jersey. I've been in the same boat as beaveman--ordered it in early April, and it was on backorder, then it was "in the warehouse" for about a month, and today, miracle of miracles, I was checking my credit cards online and it had shown up, and now (much later), it's showing as "shipped."

I've got an order in on bigsoccer, and we'll see how they do.... My inclination now, though, is to NEVER use mlsgear again.

RSL_Fan · 06-02-2006, 10:48 PM

Don't use MLSgear.com, we had a bad experience with them as well. My wife called their customer service and insisted on cancelling the order and through persistence they obliged and cancelled it. Even though they say customized orders can't be cancelled, I think we got lucky. We learned our lesson. Now we use Team Gear, they are local and fast.

HibaIssa · 06-03-2006, 08:37 AM

MLSgear is always slow, if you're ordering customized stuff don't expect it to be here before the end of the season 😛

All I ordered was a Bobby Rhine jersey and it took 3 months to get here, and that was in the offseason.

beaveman · 06-05-2006, 03:08 PM

Well, I sent them an e-mail Friday afternoon to explain that I was rather disgruntled and unhappy about their service and would like to know how much longer I can expect to wait - wasn't really rude or anything, just pointed out that I felt it was rather poor business practice/etc.

Just checked order status today, and it said "Customer Cancelled". So they cancelled my order without even email-ing me or anything, verifying that I wanted it cancelled. Didn't want it cancelled, just wanted to tell them I was upset and wanted to know how much longer I would have to wait. I guess I'll take your suggestions and go through one of these other sites.